Shipping policy

Shipping Policy

Thank you for shopping at JoyWylde! We are committed to delivering your order quickly and reliably. This policy applies to all orders shipped within the continental United States (lower 48 states).

Order Processing

• All orders are processed within 1–3 business days, Monday through Friday (excluding holidays).

• You will receive a confirmation email with tracking details once your order ships.

Shipping Options

Standard Ground Shipping (USPS or UPS)

• Delivery Time: 5–7 business days

• Coverage: Available to all addresses in the lower 48 states

• Carrier: USPS or UPS, selected based on speed and efficiency

Need it faster?
Please email us at [joy@joywylde.com] or call (970)-963-3790 before placing your order to arrange expedited shipping options. We’ll provide you with the best available rate and estimated delivery time.

Shipping Costs

• Shipping rates are automatically calculated at checkout based on the weight and destination of your order.

• Free shipping may be offered during special promotions or for orders above a specified amount (as advertised).

Tracking Your Shipment

• Once your order is shipped, you’ll receive an email with your tracking number.

• You can track your package directly on the carrier’s website:

  • USPS Tracking

  • UPS Tracking

Address Accuracy

Please ensure that your shipping address is accurate and complete. JoyWylde is not responsible for delays or delivery failures caused by incorrect shipping information.

Lost or Delayed Packages

If your order is delayed, missing, or marked as delivered but you haven’t received it, contact us at [joy@joywylde.com] and we’ll work with the carrier to resolve the issue.